Thank you for visiting our Websites www.starmicronics.de  and/or www.ncfox.de (hereinafter also referred to as “our Websites”) and your interest in our company and our products. The protection of your personal data is important to us. This Privacy Policy informs you about the processing of your data in the course of your visit and use of our Websites.

1. Controller, data protection officer of the controller, recipient

We, Star Micronics GmbH, are the controller pursuant to Article 4 Subsection (7) of the EU Data Protection Regulation (hereinafter referred to as “GDPR”) with respect to personal data processed on / via our Websites. Our contact details are:

Star Micronics GmbH
Robert-Grob-Straße 1
75305 Neuenbürg
Germany

e-mail: datenschutz[at]starmicronics.de
phone: +49 (7082) 7920-0
fax: +49 (7082) 7920-20

The data protection officer of Star Micronics GmbH pursuant to Article 37 GDPR, § 38 German Federal Data Protection Act (Bundesdatenschutzgesetz – BDSG) has the following contact details:

Star Micronics GmbH
– Data Protection Officer –
Robert-Grob-Straße 1
75305 Neuenbürg
Germany

e-mail: datenschutz@starmicronics.de
phone: +49 (7082) 7920-0
fax: +49 (7082) 7920-20

Our Websites are hosted at the following service provider as our processor pursuant to Section 4 Subsection (8) GDPR:

iS-Fun Internet Services GmbH
Badhausweg 8
76307 Karlsbad
Germany

e-mail: info@is-fun.de
phone: +49 (7248) 932 763
fax: +49 (7248) 932 765

Any data processing specified in this Privacy Policy regarding your personal data will therefore occur via this service provider (hereinafter referred to as “Hosting Service Provider”). The Hosting Service Provider is therefore a recipient pursuant to Section 4 Subsection (9) GDPR.

2. Processing of personal data as well as scope and purpose of such processing

2.1 When visiting our Websites
If you visit our Websites, the web browser of your end device (computer, laptop, tablet, smartphone etc.) will automatically send certain information to the web server of our Websites. This information is temporarily stored in electronic protocols, so called log files. The following information is gathered thereby and stored until it is automatically deleted:

• IP address of the accessing end device,
• date and time of the access,
• time zone gap in relation to the Greenwich Mean Time (GMT),
• name and URL of the accessed pages / files,
• access status / HTTP status (file transferred, file not found, etc.),
• transferred data amount,
• the website from which the access occurs (referrer URL),
• type and version of the web browser used, including its language,
• type and version of the operating system of your end device.

This data will be stored for a period of 7 days and thereafter automatically deleted.

We will process this data for the following purposes:

• Enabling a smooth connection to our Websites,
• enabling the correct display of our Websites,
• enabling a comfortable use of our Websites,
• analyzing the system stability and system safety as well as
• for further administrative purposes.

The legal basis for the processing of the data listed above is Article 6 Subsection 1 Sentence 1 (f) GDPR. Our legitimate interest for this processing consists of the purposes of the data processing as specified above. In no case do we use the collected data for the purpose of drawing conclusions about your person.

2.2 When contacting us by e-mail or telephone

Our Websites list e-mail addresses and phone numbers where you can contact us.

If you contact us by one of these ways, we will receive the personal data that you provide to us with your inquiry, including your e-mail address / telephone number.

The data you provide will be stored and processed by us in order to process and respond to your respective inquiry. We will delete this data as soon as it is no longer necessary for answering your inquiry; alternatively, we will restrict the processing of this data in case we have to maintain it for statutory reasons.

You may at any time object to the further processing of the data you provided us by e-mail or telephone, for example via e-mail to datenschutz[at]starmicronics.de or by sending a message to our contact details stated above in Section 1 of this Privacy Policy, however, such objection will not affect the data processing occurred before your objection.

The legal basis for the processing of your data in the case of inquiries by e-mail or telephone is your consent pursuant to Article Subsection 1 Sentence 1 (a) GDPR.

2.3 Contact forms

Our Websites contain contact forms via which you may address inquiries to us. To do so, you have to enter a valid e-mail address and your name. You may voluntarily provide other information via the contact form.

We will use the data you provide us via the contact form to answer your inquiries. We will delete this data as soon as it is no longer necessary for answering your inquiry; alternatively, we will restrict the processing of this data in case we have to maintain this information for statutory reasons.

You may at any time object to the further processing of the data you provided us via any contact form on our Websites, for example via e-mail to datenschutz[at]starmicronics.de or by sending a message to our contact details stated above in Section 1 of this Privacy Policy, however, such objection will not affect the data processing occurred before your objection.

The legal basis for the processing of your data provided to us via the contact form is your consent pursuant to Article 6 Subsection 1 Sentence 1 (a) GDPR.

The contact form on www.ncfox.de uses a so-called CAPTCHA test to check whether a request to this contact form originates from a human being. You can find more details about the data processing in the context of this CAPTCHA test and the legal basis relating thereto below in Section 3.2 of this Privacy Policy.

2.4 Download area on www.ncfox.de

On www.ncfox.de you will find a download area. In this download area you can request a demo version of our software NC-Fox. Furthermore registered customers have there the possibility to download updates, drivers and macros of NC-Fox.

When requesting the demo version of our NC-Fox software, we collect an e-mail address of the requestor in order to send him the demo version and to contact him regarding the demo version.

The request for updates, drivers and macros from NC-Fox is possible after entering the e-mail address provided by the customer for this purpose and the associated password. We use this information to verify the customer in question.

The legal basis for the above-mentioned data processing operations in the download area on www.ncfox.de is Article 6 Subsection (1) Sentence 1 (b) GDPR.

We delete the data of visitors or customers processed in the download area on www.ncfox.de as soon as the authorization for their storage and processing pursuant to Article 6 Subsection (1) Sentence 1 (b) GDPR ceases to exist, unless there is another legal basis for their processing. If, in addition, there are legal obligations to retain data, we restrict the processing.

2.5 Online job offers / applications

We publish job offers on www.starmicronics.de with the opportunity to apply for the respective positions via e-mail.

For more detailed information on the processing of personal data in the context of the above-mentioned application procedures and the associated information to be given under the GDPR, please refer to our separate Privacy Policy for Applicants, which you can access here.

The legal bases for the processing of personal data in the context of the above-mentioned application procedures are described in the separate Privacy Policy for Applicants referred to in the preceding paragraph.

3. Cookies and third-party services

We use cookies when operating our Websites. Cookies are small text files that are automatically created by your Internet browser and stored on your end device (computer, laptop, tablet, smartphone, etc.), provided that the cookies are technically necessary or have been authorized by you. The cookies caused by our Websites do not cause any damage to your end device, in particular they do not contain viruses, Trojans or other malware.

Furthermore, we integrate third-party services into our Websites, which may themselves generate cookies or initiate other data processing.

However, these third-party services are only activated if you consent to their use in advance. This is done by means of a consent tool, which we describe below.

3.1 Consent tool

When you visit www.starmicronics.de or a sub-page thereof, a consent tool will appear at the bottom of the respective page informing you about the use of cookies and the possible use of third-party services.

There, you can also individually activate the third-party services integrated in www.starmicronics.de.

Once you have made and confirmed your selection, a fingerprint graphic remains visible in the lower left area of the website www.starmicronics.de and its subpages. If you click on this graphic, the consent tool opens again, and you can change your previously made selection – and thus revoke your consent to the use of optional cookies / services. This revocation does not affect the data processing carried out until then in accordance with your previous selection.

3.2 Particular cookies

Our Websites generate the following technically necessary cookies when you visit them:

A cookie called dp_cookieconsent_status.

This cookie stores the selection you have made in the consent tool (see section 3.1 above of this Privacy Policy). The cookie and its content are automatically deleted after 364 days from the respective selection made by you, unless you delete the cookie manually in your browser settings earlier.

The legal basis for the use of this cookie is Article 6 Subsection (1) Sentence 1 (f) GDPR. Our legitimate interest is to inform you when you visit our Websites about the cookie or service categories implemented in our Websites and to give you the opportunity to consent to individual services as required by law.

If you visit the website www.ncfox.de from www.starmicronics.de or directly, the website www.ncfox.de sets a cookie called “PHPSESSID”.

This cookie is a session cookie and contains a so-called “session ID”; a session ID is an identifier that enables the website www.ncfox.de to assign certain requests that you make on www.ncfox.de during your visit to your respective Internet browser session. The session cookie does not collect any data from your end device.

The session cookie and its contents are automatically deleted as soon as you close your Internet browser.

The session cookie is used to enable the following technical functions on www.ncfox.de:

• On the website www.ncfox.de, visitors have the opportunity to request a demo version of our NC-Fox software in the download section there (see in detail above in section 2.4 of this Privacy Policy); furthermore, registered customers have the opportunity to download updates, drivers and macros of NC-Fox there. The session cookie makes it possible to assign the request for a trial version of NC-Fox or downloads of updates, drivers and macros of NC-Fox to the Internet browser session of the requesting visitor.
• The website www.ncfox.de provides a contact form for your inquiries. When using this contact form, we use a so-called “CAPTCHA” to check whether the sender submitting a message to us via the contact form is a human being. This prevents us from receiving automated requests from computers which may delay the processing of real requests to the contact form and, under certain circumstances, affect the functioning of our Websites. “CAPTCHA” stands for “completely automated public Turing test to tell computers and humans apart”. The session cookie enables the assignment of this test and its result to the Internet browser session of the requesting visitor.

The legal basis for the use of the session cookie on www.ncfox.de is Article 6 Subsection (1) Sentence 1 (f) GDPR. Our legitimate interest here lies in the following circumstances:

• Our need, in the context of providing the contact form on www.ncfox.de, to prevent machine requests to the contact form in order to process real requests made via the contact form more quickly and prevent interference with the operation of our Websites;
• Our need to (i) allow visitors to www.ncfox.de to request a demo version of our software NC-Fox in the download section there, and (ii) allow our NC-Fox customers to download updates, drivers and macros of NC-Fox there.

To the extent third-party services integrated by us into our Websites use cookies, you will find more detailed information on this below in Section 3.3 of this Privacy Policy.

In the settings of your Internet browser, you can generally block the acceptance of cookies and thus their storage on the relevant end device. Please refer to the user manual of your internet browser to find out how this works in detail. Please note that if you block all cookies, you will not be able to use the consent tool, request a demo version of our NC-Fox software at www.ncfox.de or download updates, drivers or macros for NC-Fox there.

In most Internet browsers, you can also specifically block cookies that are not set by our Websites themselves, but by third-party services (so-called “third-party cookies”). Please refer to the instructions for the relevant Internet browser for details on how this works.

3.3 Third party services

On www.starmicronics.de, we have integrated the third-party services described below. However, these services are only activated if you have permitted them in the consent tool (see section 3.1 of this Privacy Policy).

3.3.1 YouTube videos

We may include videos on www.starmicronics.de that are published on www.youtube.com (hereinafter referred to as “YouTube Videos”) and are directly playable from www.starmicronics.de.

The website www.youtube.com (hereinafter referred to as “YouTube”) is operated within the geographical scope of the GDPR by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as “Google”). Google is the controller of the processing of personal data by YouTube.

Any YouTube videos on www.starmicronics.de are integrated in the so-called “extended YouTube data protection mode”. This means: As long as you have not generally activated YouTube in the consent tool mentioned above in Section 3.1 of this Privacy Policy or start an individual YouTube video on www.starmicronics.de, no data about you will be transmitted to Google.

However, if you generally allow YouTube in the consent tool mentioned above in Section 3.1 of this Privacy Policy above or play a YouTube video on www.starmicronics.de, Google will set one or more cookies on your end device, by means of which the data mentioned in the following paragraph will be transferred to Google. We have no influence on this data transmission.

By playing a YouTube video on www.starmicronics.de and the setting of cookies by Google on your end device associated with this, Google receives the information that you have visited the corresponding subpage on www.starmicronics.de in which the YouTube video is embedded. In addition, the data listed above in section 2.1 of this Privacy Policy will be transmitted in whole or in part to Google. This occurs regardless of whether you have a Google account through which you are logged into Google. If you are logged into Google, the above information/data will be directly assigned to your Google account. If you do not want the assignment with your Google account, you must log out of your Google account before activating all or individual YouTube videos on www.starmicronics.de. Google stores your YouTube usage behavior in usage profiles and uses these for the purposes of advertising, market research and tailored design of its online services. If you have a Google account, after logging into myactivity.google.com/activitycontrols/youtube, you can turn off the collection of your YouTube requests and viewed YouTube videos and delete information collected by Google about your YouTube requests and viewed YouTube videos (“YouTube history”).

The integration of YouTube on www.starmicronics.de gives you the opportunity to play the integrated YouTube videos and, if necessary, to use other functionalities of YouTube. The purpose of this is to improve the attractiveness of the website www.starmicronics.de and its content.

The legal basis for the data processing operations described above by Google in the context of your use of YouTube videos on www.starmicronics.de is your consent pursuant to Article 6 Subsection (1) Sentence 1 (a) GDPR.

After you have played a YouTube video on www.starmicronics.de, you can prevent the above-described data processing operations by Google in the context of the use of YouTube within this website in particular by taking the following measures and thus revoke your consent to these data processing operations:

• Subsequent deselection of YouTube videos in the consent tool mentioned above in section 3.1 of this Privacy Policy. Instructions on how to do this can also be found above in section 3.1 of this Privacy Policy.
• By blocking third-party cookies or all cookies by setting your Internet browser accordingly (see section 3.2 of this Privacy Policy above). However, if you block cookies in this way, you may not be able to use all the functions of our Websites.
• If you have a Google account: by logging in to myactivity.google.com/activitycontrols/youtube and (i) deactivating the collection of your YouTube requests and viewed YouTube videos and (ii) deleting the information about your YouTube requests and viewed YouTube videos (“YouTube history”) collected by Google.

For more information on the purpose and scope of data collection and processing by Google, please refer to Google's privacy policy; there, you will also find further information on your rights and settings options for protecting your privacy: policies.google.com/privacy.

3.3.2 Google Maps

We use Google Maps on www.starmicronics.de. This allows us to show you locations on interactive maps directly within the website www.starmicronics.de and enables you to use certain functions of Google Maps.

Google Maps is operated within the scope of the GDPR by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as "Google"). Google is the controller of the processing of personal data by Google Maps. Notwithstanding the foregoing, Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, is the data controller for the processing of information indexed and displayed in Google Maps.

If you allow Google Maps when visiting www.starmicronics.de as described above in section 3.1 of this Privacy Policy or activate a Google Maps map embedded in www.starmicronics.de, Google will receive information about which sub-pages of www.starmicronics.de you have accessed. In addition, the data mentioned in section 2.1 of this statement will be transmitted to Google in whole or in part. This takes place regardless of whether you have a Google user account via which you are logged in, or whether no user account exists. If you are logged into Google, your data will be directly assigned to your Google user account. If you do not want the assignment with your Google user account, you must log out of your Google account before generally allowing Google Maps or accessing a Google Maps map embedded on www.starmicronics.de. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and demand-oriented design of its online services.

You can prevent the creation of these user profiles as follows:

• By blocking third-party cookies or all cookies by setting your Internet browser accordingly (see section 3.2 of this Privacy Policy above). However, if you block cookies in this way, you may not be able to use all the functions of our Websites.
• By deactivating Google ad personalization on www.google.de/settings/ads, whereby this setting is deleted when you delete the cookies in your Internet browser. Furthermore, this setting is not possible if you generally block third-party cookies.

The legal basis for the data processing described above due to the integration of Google Maps on www.starmicronics.de is your consent pursuant to Article 6 Subsection 1 Sentence 1 (a) GDPR.

For more information about Google Maps, visit support.google.com/maps/.

For more information on the purpose and scope of data collection and processing by Google, please refer to Google's privacy policy; there you will also find further information on your rights and settings options for protecting your privacy: policies.google.com/privacy.

4. Legal permissions for data processing

This Privacy Policy is without prejudice to our statutory permissions to process personal data.

For the avoidance of doubt: In case you give us consent under data protection laws with regard to certain processing of personal data that does not actually require consent under applicable data protection laws, the data processing in question is permissible within the legal framework, irrespective of your consent, and remains permissible in accordance with the applicable legal provisions even after any revocation of your consent.

5. Your rights

You have the following rights with respect to us regarding personal data concerning you:

• The right of access / information pursuant to Article 15 GDPR regarding your personal data processed by us;
• the right to rectification pursuant to Article 16 GDPR regarding your personal data stored by us or by our Hosting Service Provider;
• the right to erasure your personal data stored by us or our Hosting Service Provider deleted pursuant to Article 17 GDPR, unless the processing of this data by us is necessary for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest or for the assertion, exercise or defense of legal claims;
• the right to restriction of processing of your personal data pursuant to Article 18 GDPR, to the extent (i) the accuracy of the data is contested by you, (ii) the processing is unlawful, but you object to its erasure, (iii) we no longer require the data, but you need it to assert, exercise or defend legal claims, or (iv) you have objected to the processing in accordance with Article 21 DS-GVO;
• In case we process your personal data on the basis of legitimate interests pursuant to Article 6 Subsection 1 Sentence 1 (f) GDPR, you have the right pursuant to Article 21 GDPR to object to the processing of your personal data either on grounds relating to your particular situation or in case of direct marketing; you can exercise your right to object by sending an e-mail to datenschutz[at]starmicronics.de or a message to our other contact details specified in Section 1 of this Privacy Policy;
• the right to data portability pursuant to Article 20 GDPR, which means, subject to further conditions, the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller;
• the right pursuant to Article 7 Subsection 3 GDPR to withdraw any consent you have given to us with respect to data processing at any time; you may assert this right for example by sending an e-mail to datenschutz[at]starmicronics.de or by sending a message to our other contact details specified in Section 1 of this Privacy Policy; such a withdrawal effects that we have to discontinue the data processing which is based on your withdrawn consent for the future; however, the withdrawal of your consent will not affect the lawfulness of processing based on the respective consent before its withdrawal;
• the right pursuant to Article 77 GDPR to lodge a complaint with a supervisory authority; usually, you can therefore address the supervisory authority competent for your main residence, your place of work or the registered seat of Star Micronics GmbH.

6. Data security

Our Websites use for the communication with your web browser the common SSL encryption standard (Secure Socket Layer) in connection with a level of encryption of 256 bits. In case your web browser does not support encryption with 256 bits, our Websites will rather use 128 bits v3 technology. Whether a particular page of our Websites communicates with your web browser by using these encryption technologies is indicated in the address or status bar of your web browser by a padlock symbol.

7. Validity of this Privacy Policy

This Privacy Policy is currently valid and has been created on 19 July 2023 (version 2.0).

Due to the further development of our Websites and their offers or due to changed legal, judicial or official requirements, it may become necessary to change this data protection declaration. You will find the respective applicable version of this Privacy Policy under www.starmicronics.de/en/datenschutz.